Terms of Service

Last Updated: [06.12.2025]

 

These Terms of Service (“Terms”) govern your access to and use of the website www.travigoguide.com and its subpages (the “Website”), operated by TraviGo Guide LLC (“TraviGo Guide”, “we”, “us”, or “our”).

 

By accessing or using the Website, submitting any form, or purchasing any service, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

 

1. Nature of Our Services

 

1.1 TraviGo Guide provides digital travel information services, destination content, and online consulting related to travel planning, visa procedures and residence permit processes in various countries.

 

1.2 We may also display and recommend third-party travel products and services (such as flights, hotels, tours, activities, insurance or e-visa portals) through affiliate links or partner platforms. Any booking or purchase made via such links is concluded directly between you and the third-party provider.

 

1.3 We are not a government authority.

TraviGo Guide LLC is a private, independent company. We are not an embassy, consulate, visa center, immigration office or any other government agency. We do not issue visas, residence permits, passports or any official documents. All final decisions regarding visa or immigration outcomes are made solely by the competent authorities.

 

2. No Legal, Immigration or Outcome Guarantee

 

2.1 Information provided on the Website or during consulting sessions is for general informational purposes only and does not constitute legal, tax or immigration advice.

 

2.2 Although we aim to provide accurate and up-to-date information, visa and immigration rules may change without notice. You remain responsible for verifying the latest rules directly with official sources.

 

2.3 We do not and cannot guarantee that any visa, residence permit or travel authorization will be approved. All application outcomes are at the sole discretion of the relevant authorities.

 

3. Use of the Website

 

3.1 You agree to use the Website only for lawful purposes and in accordance with these Terms.

 

3.2 You must not:

- Use the Website in any way that violates applicable laws or regulations;

- Submit false, misleading or fraudulent information in any form or query;

- Attempt to interfere with the security or proper functioning of the Website;

- Copy, scrape or resell Website content without our prior written consent.

 

3.3 We may, at our sole discretion, suspend or terminate your access to the Website if we reasonably believe you have violated these Terms.

 

4. Consulting & Information Services

 

4.1 Our consulting services may include, for example:

- Assessing general eligibility for certain visa categories;

- Providing document checklists and timelines;

- Guiding you through official websites and portals, step by step;

- Reviewing your information for clarity and completeness.

 

4.2 Unless explicitly stated otherwise in writing:

- We do not submit applications on your behalf without your active participation;

- We do not create accounts or hold passwords on your behalf on government websites;

- You remain responsible for the accuracy of all information submitted to authorities.

 

5. Prices, Payments and Taxes

 

5.1 Service prices are displayed on the Website or communicated to you before you confirm your order. Prices may be shown in EUR, USD or other currencies, depending on the service and your location.

 

5.2 Some service packages may include official government fees (e.g. e-visa fees) paid on your behalf, while others may exclude such fees. In all cases, we will clearly indicate:

- which portion of the total amount constitutes the official fee, and

- which portion is our consulting service fee.

 

5.3 Payments are processed by third-party payment service provider(s) (“Payment Provider”). Your card details are transmitted directly to the Payment Provider via an encrypted connection and are not stored on our servers. We only receive limited transaction data (such as payment status, amount, date and masked card digits) for bookkeeping, fraud-prevention, chargeback handling and customer support.

 

5.4 You are responsible for any bank charges, currency conversion costs or taxes that may apply in your jurisdiction.

 

6. Cancellation & Refunds

 

6.1 Our general rules regarding cancellations and refunds are described in a separate Cancellation & Refund Policy, which forms an integral part of these Terms.

 

6.2 By purchasing any service through the Website, you acknowledge that you have read and agreed to the Cancellation & Refund Policy.

 

7. Intellectual Property

 

7.1 All content on the Website, including text, graphics, logos, icons, images, and layout, is owned by or licensed to TraviGo Guide LLC and is protected by intellectual property laws.

 

7.2 You may view and print content for personal, non-commercial use only. Any reproduction, distribution or modification of the content without our prior written consent is prohibited.

 

8. Third-Party Websites & Affiliate Links

 

8.1 The Website may contain links to third-party websites, booking platforms or official government portals. These links are provided for your convenience only.

 

8.2 We do not control and are not responsible for the content, policies or practices of third-party websites.

 

8.3 When you click on an affiliate link and make a booking or purchase, we may receive an affiliate commission at no additional cost to you.

 

9. Limitation of Liability

 

9.1 To the maximum extent permitted by law, TraviGo Guide LLC shall not be liable for:

- Any indirect, incidental or consequential damages;

- Loss of profits, business or opportunities;

- Delays, denials or changes in visa/immigration decisions by authorities;

- Errors or omissions in information provided, where such information was based on outdated or changed government rules.

 

9.2 Our total aggregate liability arising out of or in connection with any service shall be limited to the amount you paid to us for that specific service.

 

10. Indemnification

 

You agree to indemnify and hold harmless TraviGo Guide LLC, its members, employees and partners from any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Website or services.

 

11. Changes to the Website and Terms

 

11.1 We may update, modify or discontinue any part of the Website or services without prior notice.

 

11.2 We may revise these Terms from time to time. The “Last Updated” date at the top of this page indicates the latest version. Your continued use of the Website after changes become effective constitutes your acceptance of the revised Terms.

 

12. Governing Law & Dispute Resolution

 

12.1 These Terms are governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict-of-law rules.

 

12.2 Any dispute arising from or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the state and federal courts located in Wyoming, USA, unless mandatory consumer protection rules in your country of residence provide otherwise.

 

13. Contact

 

For questions about these Terms, you can contact us at:

 

TraviGo Guide LLC

30 N Gould St Ste R

Sheridan, WY 82801, USA

E-mail: info@travigoguide.com